SERVICES OVERVIEW

Station management and administration:

• Load control facilitation

• Irregularity operations support (rebooking, meal, transport, hotels)

• Liaising with various airport authorities

• Station representation

• Flight supervision

   

Passenger services:

• Airport ticketing sales desk

• Arrival service

• Transfer service

• Assistance for unaccompanied minors

• Special needs passenger assistance (specially trained personnel)

• Passenger and baggage check-in

• Departure control system

• Gate services

• Lost and found baggage services

Aircraft servicing and ramp handling:

• Load control facilitation

• Weight and balance calculation service

• Baggage and cargo loading/unloading

• Baggage sorting and transportation

• Cabin cleaning

• Passenger transportation

• Crew transportation

• Aircraft pushback and towing

• De-icing / Anti-icing

• Toilet servicing

• Water servicing

• GPU/ACU/ASU

• Aircraft nitrogen/oxygen service

• Passenger stairs

• High loader

• Storage of pallets, containers and other unit load devices