About us
We - LLC "INTERAVIA" - a company that provides passenger service and ground handling of aircraft.
Our headquarter is located in Ukraine, 02121, Kyiv, Kharkivske Shosse 175 (BC "Crystal"), 4th floor.

About the Privacy Policy
This Privacy Policy (hereinafter – the Policy) is intended to describe:
• What is personal data.
• What legislation we follow when processing personal data.
• What personal data we may ask you to provide us when using the website (hereinafter - the website).
• For what purposes we may process your personal data provided by you while using the website.
• What are cookies? What cookies the website uses.
• How we ensure privacy of personal information you provide when you use the website.

Please note that we may update the Policy from time to time. Such changes may be due to requirements and / or changes in applicable law.

Collection of non-personal data

Personal data – any information concerning an individual by means of which it can be identified.
Special categories of personal data – personal data that reveal racial or ethnic origin, political beliefs, religious or philosophical beliefs, trade union membership, genetic and biometric data, health data or sexual life of an individual or his/her sexual orientation.
A data subject – an individual to whom personal data relates and who has been or can be identified by that personal data.
Personal data controller – a legal or natural person, an agency, a public authority, or any other body who, alone or when joined with others, determines the purposes of any personal data and the means of processing it. The controller of personal data is the "owner of personal data" in the terminology of Ukrainian legislation.
Personal data processor – a legal or a natural person, agency, public authority, or any other body who processes personal data on behalf of a personal data controller. Personal data processor is the "Personal data manager" in the terminology of Ukrainian legislation.
Processing of personal data – any operation or set of operations performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Legislation we are guided by in the processes of personal data processing
We process your personal data according to the requirements of:
• Law of Ukraine "On Personal Data Protection", accepted by the Verkhovna Rada of Ukraine on 01.06.2010 with changes and additions.
• General Data Protection Regulation (GDPR) 2016/679 of 27 April 2016.

Purposes of personal data processing provided when using the website.
1. If you want to get a job in our company, you can use the website to send your CV, which may contain your personal data:
• surname
• name
• phone number
• e-mail

2. To send any inquiry, question, wish or even complaint, you can use the feedback form, in which we will ask you to indicate:
• name
• phone number
• e-mail
You can provide additional personal data in the request itself, or for a more efficient, complete and detailed analysis of your question, we may ask you to provide additional data. You are not obligated to provide them, but in this case, we cannot guarantee that your issue will be resolved.

3. If your baggage has been lost and you have used Lost&Found service, you can use the website to track it using the World Tracer system, which you will need to provide:
• name
• PIR file number
It should be noted that World Tracer system is a third-party resource that the website gives you access to. World Tracer has its Privacy policy, which we recommend reading before using the resource.

Use of cookies
A cookie is a small text file that is placed on your computer, mobile, or other device when you visit certain web pages. They are used to storing certain data on the user's side, which is used for:
• user authentication
• storage of personal settings and personal preferences of user
• compilation of statistical information on users.
Our website also uses cookies:
You can configure your web browser to block cookies, however, if you refuse to accept cookies, certain functions and services of the Site may not work properly.
We guarantee that the data collected through cookies and other similar technologies can be used only to ensure a more comfortable and individualized stay on the website, as well as to analyze and evaluate the effectiveness of the Site, improve its functionality, quality and security.

Maintaining confidentiality of personal data

We take your personal data very seriously and respect the rights of individuals to confidentiality of personal data provided for processing and take appropriate security measures to prevent accidental or unauthorized destruction or accidental loss, as well as to prevent unauthorized access, modification or dissemination of personal data.
Your personal data will only be transferred to us via the website after you have given us your consent.
We process only those categories of personal data that are necessary for the purposes specified in this Policy.
We do not store personal data longer than necessary to fulfill our purposes.
Furthermore, we undertake not to pass on the personal data provided by you to anyone, and to process them only for the purposes specified in this Policy.
We do not process sensitive personal data for the purposes specified in this Policy. However, if we need sensitive personal data about you to fulfill your request, their processing will be performed only with your direct and clear consent.
During the processing of personal data, we take measures to maintain a high level of security and confidentiality of personal data, including to prevent unauthorized access or use of personal data and the equipment necessary for processing. In particular, access to the equipment used for processing is performed only by using personal logins and passwords, personal data is transferred only by office devices and only with certain communication channels, such as business e-mail.
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